Sah Agencies Pvt. Ltd. are committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy on Personal Data we process through your individual use of our website https://www.cinni.fan.

WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES THE WEBSITE GATHER?

  • Information you voluntarily give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our platform, and communicating with you.
  • Information we collect automatically: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses the Website. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
  • Financial Information: If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details.
  • Behavioural Information: If you choose to buy on the Website, we collect information about your buying behaviour, preferences, and other such information that you choose to provide.

All information collected from your (including sensitive personal information) shall be referred to as the Information. By using or continuing to use the Website you agree to our use of the Information in accordance with this Privacy Notice, as may be amended from time to time by us. in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing Information related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION

  • Provide services: We use Information to provide the services you request. We use your Information in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the the time of collection.
  • Improve Our Services: We may process Personal Data and other information collected from you, to develop and improve our Site and Services, to analyze the efficiency of our operations, and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
  • Analysis: In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users’ activity on our Website.
  • Diagnosis: We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
  • Surveys: We will occasionally ask you to complete optional online surveys. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information that you may choose to provide.. We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

DOES SAPL SHARE THE INFORMATION IT RECEIVES?

Business associates We Do Not Control: We work closely with business associates. These businesses may be operating stores. We may provide services jointly with or on behalf of these business associates.

Law Enforcement: We may be required to share the aforesaid Information with government authorities and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for BEL to disclose your information, if so required, under applicable law.

Legal Process: We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.

HOW SECURE IS THE INFORMATION ABOUT ME?

  • Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here

LINKS TO OTHER SITES?

Our Website links to other websites that may collect personally identifiable information about you. SAPL is not responsible for the privacy practices or the content of those linked websites.

WHAT CHOICES DO I HAVE?

We respect your rights and control over your Personal Data. You may exercise any of the following rights:

You may:

  • opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
  • Request access to the Information that we process about you;
  • Request that we correct inaccurate or incomplete Information about you;
  • Request deletion of Information about you;
  • Request restrictions, temporarily or permanently, on our processing of some or all Information about you;
  • Request transfer of Information to you or a third party where we process the data based on your consent or a contract with you, and where our processing is automated; and
  • Opt-out or object to our use of Information about you where our use is based on your consent or our legitimate interests.

You do not have to pay a fee and we will aim to respond to you within 30 days. If you decide to email us, in your request, please make clear what information you would like to have changed, whether you would like to have your Information deleted from our database or otherwise let us know what limitations you would like to put on our use of your Information. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.

DATA RETENTION

We process your Personal Data for the minimum period necessary for the purposes set out in this Privacy Policy, unless there is a specific legal requirement for us to keep the data for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destroy your Personal Data. When we are unable to do so for technical reasons, we will ensure that appropriate measures are put in place to prevent any further such use of your Personal Data.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (send to the e-mail address specified in your account) or by means of a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

GRIEVANCE OFFICER

Please find below the details of the grievance officer:

Email: info.savaranasi@gmail.com

Phone: 0542-2419681